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Your Child's Safety is Our Top Priority



As Pennsylvania begins a phased reopening following the surge of COVID-19 in our area, St. Christopher’s has the resources to care for your child and we are open to see both new and existing patients.  While meeting our community’s needs during the pandemic, we’ve also been innovating and enhancing our service offerings to ensure your safety and provide greater access to safe, convenient Virtual Visits. 

During the pandemic, we had limited our visits to urgent/emergency care only. We will gradually phase in to a full schedule as follows:

Scheduled in-person care appointments that are medically necessary.
Surgeries that are medically necessary.
Elective procedures for patients with the most pressing clinical needs. 

Please note that we will continue to follow the guidance of state and county health officials. 

Our Safety Commitment 

St. Christopher’s Hospital for Children, our physician offices, satellite locations, and all other clinical areas are safe. We have implemented rigorous cleaning processes and procedures that meet or exceed the Centers for Disease Control and Prevention (CDC) and Department of Health (DOH) policies to ensure your continued well-being and access to safe, timely care. 

Our continuing efforts to protect you and our staff include: 

  • Restricting visitors: We are continuing visitor restrictions and screenings at all hospital entrances.
  • Implementing rigorous cleaning and disinfecting protocols: 
    • Our outpatient facilities, physician offices, and other public areas undergo rigorous cleaning and disinfecting several times per day, in accordance with CDC and DOH infection control guidelines. 
    • Operating rooms are thoroughly cleaned after each case.  Air exchanges are continuously monitored during surgical procedures.
  • Requiring face masks at all facilities for patients and the appropriate personal protective equipment for all staff.
  • Enhanced social distancing:  Physical distancing is maximized in waiting rooms and patient care areas. In addition, surgery times are staggered to ensure social distancing.
  • Implementing COVID-19 Screenings for providers and patients: We continue to screen all healthcare providers for COVID-19 symptoms prior to the start of each shift. All patients are screened for COVID-19 prior to their surgery, procedure, or office visit. If symptoms are present, the surgery, procedure, or visit will be canceled, and the patient will be referred to their primary care physician or Urgent Care facility for follow-up.
  • Enhancing virtual visit options: We have implemented Virtual Visits to provide you with an option for convenient care in the comfort and safety of your home. Ask your doctor for details.
  • Implementing a robotic ultraviolet disinfection process: We are among only a few in the region using this process designed specifically for hospitals. The robot delivers a fast, continuous dose of ultraviolet energy killing germs and pathogens from floor to ceiling. This process uniquely positions our hospitals to provide one of the safest environments possible. 

In-Person Visits

There are times when it is best to see your physician in person to address complex or pre-existing conditions. By following the increased safety procedures outlined above, we look forward to welcoming you into the office for an in-person visit. Our physicians are here to provide the same excellent care you know and trust. 

Lab and Radiology Services

Our laboratory and radiology services teams are prioritizing orders and studies for patients who need urgent testing.  Please work with your child’s doctor to determine whether a non-urgent lab or imaging study can be delayed safely. 

Emergency Department Open

If your child is experiencing a medical emergency, call 911 immediately. Our Emergency Department is open, clean and safe, and our experienced staff is ready to care for your child.

Don’t Delay

If your child needs care, don’t wait and hope that the illness will resolve itself. Sometimes delaying care can make things worse or turn a small problem into a big one. It’s important to manage chronic conditions and to get vaccinations on schedule. Don’t be afraid to come in to the hospital or to see one of our doctors – we are taking all precautions to keep patients and visitors safe.

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