Billing & Health Insurance Questions

If you’re the parent or guardian of a child visiting St. Christopher’s Hospital for Children and need to inquire about your account or a bill, call the phone number on your statement or bill. If you’ve misplaced your statement or bill, call (800) 967-4767 or (714) 704-4000 for help in determining whom to contact. Here you’ll find answers to common health insurance and billing questions.

Where can I find help understanding my hospital bill and insurance plan?

Our dedicated staff is available to help you understand your bill and provide some clarity with insurance information. Call a St. Christopher's children’s advocate at (215) 427-​6503.

Can I pay for hospital fees at a later time?

Itemized costs that aren’t covered by your insurance (deductibles, copayments, etc.) should be paid before leaving the hospital. St. Christopher’s Hospital for Children accepts cash, personal checks, electronic fund transfers (EFT) and credit cards. Financial counselors in the Registration Department are also available to assist you with any billing question you may have.

Can I pay online?

St. Christopher’s wants to make it simple and convenient for you to pay your bill. With our easy, online bill pay, you can make payments anywhere you have access to a computer or smartphone.

Online Bill Pay

Who do I call if I have questions about my bill?

If you have any questions about your bill after being discharged, contact us online or call St. Christopher's children’s advocate at (215) 427-​6503, and we’ll help walk you through the remaining balance of your bill after your insurance company has processed the claim.