Nondiscrimination Notice and Language Assistance Services

St. Christopher's Hospital for Children Nondiscrimination Notice

St. Christopher's Hospital for Children complies with applicable Federal civil rights laws and does not discriminate on the basis of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation and gender identity or expression. St. Christopher's Hospital for Children does not exclude people or treat them differently because of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation and gender identity or expression.

St. Christopher's Hospital for Children:
  • Provides free auxiliary aids and services to people with disabilities to communicate effectively with us, such as:
    • qualified sign language interpreters, video remote interpreting or other aids for hearing impaired individuals
    • written information in multiple formats including large print, audio, accessible electronic formats, or other formats for visually impaired individuals
  • Provides free language services to people whose primary language is not English, such as:
    • qualified interpreters or a language line
    • information written in other languages

If you need these services, contact St. Christopher's Hospital for Children’s ADA Coordinator at 1-215-427-5163.

If you believe that St. Christopher's Hospital for Children has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with:

ADA Coordinator
St. Christopher's Hospital for Children
Mailing Address: 3601 A St. Erie Ave. & Front St., Philadelphia, PA 19134
Fax: 1-215-427-6413
TTY: Telecom 1-215-427-3838 Speech/Hearing 1-215-427-5305
Email: renee.edwards@tenethealth.com

You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, St. Christopher's Hospital for Children’s ADA Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html


Spanish: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-215-427-5163 (TTY Telecom 1-215-427-3838 Speech/Hearing 1-215-427-5305).

Chinese: 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-215-427-5163 (TTY Telecom 1-215-427-3838 Speech/Hearing 1-215-427-5305).

Vietnamese: CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-215-427-5163 (TTY Telecom 1-215-427-3838 Speech/Hearing 1-215-427-5305).

Russian: ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-215-427-5163 (телетайп: Telecom 1-215-427-3838 Speech/Hearing 1-215-427-5305).

Pennsylvania Dutch: Wann du [Deitsch (Pennsylvania German / Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call 1-215-427-5163 (TTY Telecom 1-215-427-3838 Speech/Hearing 1-215-427-5305).

Korean: 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-215-427-5163 (TTY Telecom 1-215-427-3838 Speech/Hearing 1-215-427-5305) 번으로 전화해 주십시오.

Italian: ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-215-427-5163 (TTY Telecom 1-215-427-3838 Speech/Hearing 1-215-427-5305).

Arabic: ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1-215-427-5163 رقم هاتف الصم والبكم: الاتصالات 1-215-427-3838 خطاب/السمع 1-215-427-3838.

French: ATTENTION: Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-215-427-5163 (ATS Telecom 1-215-427-3838 Speech/Hearing 1-215-427-5305).

German: ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-215-427-5163 (TTY Telecom 1-215-427-3838 Speech/Hearing 1-215-427-5305).

Gujarati: સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો 1-215-427-5163 (TTY Telecom 1-215-427-3838 Speech/Hearing 1-215-427-5305).

Polish: UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-215-427-5163 (TTY Telecom 1-215-427-3838 Speech/Hearing 1-215-427-5305).

Haitian Creole: ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-215-427-5163 (TTY Telecom 1-215-427-3838 Speech/Hearing 1-215-427-5305).

Cambodian: ប្រយ័ត្ន៖ បើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសា ដោយមិនគិតឈ្នួល គឺអាចមានសំរាប់បំរើអ្នក។ ចូរ ទូរស័ព្ទ 1-215-427-5163 (TTY Telecom 1-215-427-3838 Speech/Hearing 1-215-427-5305)

Portuguese: ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-215-427-5163 (TTY Telecom 1-215-427-3838 Speech/Hearing 1-215-427-5305).